Giving Access for Repairs

We will need access to your property to carry out the repairs. Please let us know at what time we can gain access. It is often very difficult to make precise appointments. If contractors call and find that you are out, they will leave a card asking you to make contact to arrange another time.

If you agree an appointment with contractors in advance and you are out when they call, you can be charged for an abortive call.

If a contractor fails to keep an appointment with you, then you need to contact us immediately on 020 8692 5258