All CHISEL staff work part time. You are welcome to send us an email, or phone us on the days we are in the office. The office is normally open Monday-Thursday 9-5, and closed on Fridays.
Pauline Goodfellow – Managing Director
Pauline works 3 days per week. Pauline is responsible for the overall running of CHISEL. Please contact Pauline if you have any general questions about CHISEL’s aims or policies, or are interested in CHISEL membership or CHISEL’s Board of Management.
Email Pauline at director@chisel.org.uk
Carmen Clarke – Operations Manager
Carmen works Monday to Thursday. Please contact Carmen about housing management, moving or tenancy issues and about anti-social behaviour and general neighbourhood problems. You should also contact Carmen if you have a query on a long term maintenance issue, such as a kitchen replacement or cyclical decorations.
Email Carmen at operations@chisel.org.uk
Andrew Logan – Housing Officer
Andrew works Monday to Thursday. Andrew is leading on repairs and maintenance, which can be reported to repairs@chisel.org.uk or via the forms on this website or MyTenancy. He also does general housing management.
If you need to report a maintenance problem, please go to Report A Repair
Shirley Skyers – Finance and Income Officer
Shirley works Monday to Thursday. Shirley deals with rents, payments and other finance matters.
Email Shirley at rents@chisel.org.uk.
Mark Allan – Co-ops & Tenants Officer
Mark works on Mondays and Thursdays. Mark would like to hear from you if you are interested in how to get more involved with CHISEL’s work or in scrutinising what we do. Mark is also the person to contact about the CHISEL newsletter and our website. If you are a member of a co-op, contact Mark about co-op issues.
Email Mark at involvement@chisel.org.uk
Shuk-Ling Hou – Finance Officer
Shuk-Ling works on Wednesdays and Thursdays. Please contact Shuk-Ling if you are expecting a payment, for example for a rent refund; Shuk-Ling will be able to tell you when the payment was issued.
Email Shuk-Ling at financeofficer@chisel.org.uk
Nigel Spice – Finance Manager
The Finance Manager is Nigel Spice. Nigel is normally in on Mondays and Thursdays. The Finance Manager prepares financial reports for the Finance Committee and Board.
Email Nigel at financemanager@chisel.org.uk