Tackling anti-social behaviour (ASB) is a significant priority for CHISEL, especially with the increase in recent years of the number of domestic noise nuisance and neighbourly disputes.
You are encouraged to report instances of anti-social behaviour through the ASB App on their mobile device or by calling the Respect Line phone number for out of hours reports. You can raise issues such as noise complaints, vandalism, littering, dog fouling, drug and alcohol misuse, harassment, acts of violence and other incidents causing unreasonable and persistent nuisance.
ASB Respect Line Service
We recognise that many incidents of anti-social behaviour take place out of office hours, when CHISEL staff are unavailable to take reports. During these times, you can call the Respect Line phone number 0800 075 6699 to report anti-social behaviour as it happens in the community and speak to a case worker with training and experience in managing ASB. Case workers will ask callers for details of the incident, give advice, signpost to support services or contact Police and the Environmental Health Team on their behalf. Please keep in mind that emergency situations or witnessing crime should always be reported to Police first.
The ASB App
The mobile application has been developed to enable residents to record, monitor and report anti-social behaviour in a more accessible and flexible way. The ASB App can be installed on any mobile device with access to the internet and will allow users to make reports and share supporting evidence, such as pictures, videos and audio recordings of incidents. The app will also allow you to complete diary sheets to demonstrate persistent nuisance. Reports can be followed up with a call to the Respect Line number to offer additional details and get advice.