Report a Repair

We know how important is that we respond promptly and keep you informed about any repair we need to make at your home.

By phone Monday-Friday 9am – 5pm on 020 8692 5258 or email on [email protected]

Outside of these hours, you can book an emergency repair by dialling the same number and selecting option 2.

When our emergency contractors come to your home, they might 'make good' any energency repair that needs doing, to leave it safe for you and your family, and further works may be required.

Emergency work includes the following:

  • Burst pipes
  • Damage from fire
  • Severely blocked drains
  • Loss of heating and hot water
  • Total loss of electricity supply
  • Serious storm damage
  • Front door unsecure
  • Broken or unsecured ground floor windows
  • Burst pipes or sewage emergencies
Scroll to Top