CHISEL is reviewing all policies in 2024. During this period, please contact us if you want a copy of a policy.


Our Complaints Policy is downloadable from this link - Complaints Policy - or you can contact our office to request an electronic or hard copy.

Anyone wanting to register a complaint should contact our office, or follow this link to the website  feedback form  to make comments. suggestions, compliments or complaints.

CHISEL has carried out a self-assessment of our complaints process and performance, as required by the Housing Ombudsman. It is available from this link Complaints Self Assessment - CHISEL 2021

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