MyTenancy

MyTenancy is an on-line service available to CHISEL tenants, allowing you to keep up-to-date with your rent statements and the status of your repairs, all in one place online.

CHISEL Tenants who are directly managed by CHISEL can now see your rent account and repairs history online. CHISEL Tenants who are managed by our agents (eg Three Boroughs, LFSA, Colne) won’t see rent info, and will only see repairs directly managed by CHISEL; usually larger or more complex jobs.

Existing Users
If you’ve used MyTenancy before click on the link below to login.

Log into My Tenancy
New Users

Find out about ‘My Tenancy’ and request a username and password, or request a change of password

New to My Tenancy

What you can do in MyTenancy

 You can see

Your Rent account
Current balance and rent history, if you pay your rent to CHISEL (NOT available if you pay to our agents: Three Boroughs, LFSA or Colne)
Recent repairs
… and whether they are complete, if these repairs were done directly by CHISEL (NOT where done by our agents)
Some key info
CHISEL have about yourself

 and you can

Report a repair
Make an online rent payment
by connecting to Allpay
make a query about rent to CHISEL
tell us updated information about yourself