Tenant satisfaction survey

This summer, CHISEL asked our tenants how satisfied they are with their housing and the services they receive from CHISEL and our managing agents.

More than half our tenants returned surveys, and were part of a random prize draw, with 5 prizes of £50.

The information provided will help CHISEL in setting priorities in future. A summary will be published in the CHISEL newsletter.

All information tenants gave was anonymous, unless they chose for it to be shared with CHISEL. The survey was carried out by Acuity, an independent organisation.

 

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