A Residents Meeting was held on the evening of Thursday 25th March 2021, 7:00-8:45 pm.
It was a normal Zoom video meeting (not a webinar), with attendees able to speak and ask questions of Board and staff. There were breakout rooms of smaller groups, as well as everyone together.
Topics included the progress of the Transformation Plan, and a report of the results from the Tenant Survey which was done in January and February. The key aim of the Meeting was to get Residents’ feedback on both the Plan and the Survey.
There were opportunities before and after the meeting for residents to have brief meetings with staff on any individual issues.
Zoom meeting details were sent to tenants by text, by email, and by letter to tenants for whom we do not have an email address.