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Are
you clear about repair responsibilities?
We expect you to:
- Repair and replace fixtures and fittings (such
as locks and keys, tap washers, glass in doors and windows)
- Repair damage due to misuse by you, members
of your household or invited visitors
- Keep all sinks, baths, basins, or toilets and
drains clear and unblocked
We will keep in order and repair:
- The structure and exterior of the property
- Installations for space and water heating,
sanitation and for the supply of water, gas & electricity
- Common parts including lighting
| Your responsibility |
Our Responsibility |
| Light bulbs, fluorescent tubes and starters
(unless you pay a service charge) |
Drains, gutters and external pipes |
| Replacement of toilet seats |
The roof |
| Plugs and light fittings, including pull cords.
Mending fuses, and replacement batteries in smoke alarms and
door bells |
Outside walls, outside doors, window sills,
window catches, sash cords, window frames (including necessary
painting and decoration) |
| Damage caused by washing machine flooding or
water overflowing from bath etc. (includes damage to neighbouring
property) |
Internal walls, floors and ceilings, doors and
door frames, door hinges and skirting boards (not including
painting and decoration) |
| Any fixtures or fittings provided by you, including
additional security measures |
Chimneys, chimney stacks and flues (not including
chimney sweeping) |
| Internal door/cupboard furniture (handles, bolts,
etc.) |
Pathways, steps and other means of access |
| Internal decorations (except shared/sheltered
schemes |
Boundary walls and fences, where provided by
the Association |
| Fitting TV aerials and telephone points |
Integral garages and stores |
| Re-hanging of doors (where you have fitted new
carpets etc.) |
Basins, sinks, baths, toilets, flushing systems
and waste pipes |
| Washing lines and tidy-dri's |
Plasterwork |
| Tenant's own appliances inc. gas cookers and
flexible gas connecting pipe, safety stay or chain |
Electrical wiring, sockets and switches, gas
pipes and water pipes |
Garden maintenance (where you do not pay a service
charge)
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Water heaters, fitted fires, fireplaces, central
heating installations (provided by CHISEL) |
| Garden & bulk household refuse |
Items covered by a service charge |
Repairs required to the property when the tenancy
is ended which are your responsibility
(please check with your Housing Manager)
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Common entrances, halls, passageways, lifts
and stairways, decorating the exterior of premises and common
parts |
| Replacement of dustbins |
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You must tell us of any repairs that are our responsibility,
and allow our staff and contractors access to carry out our repair
duties or to inspect the property. We will normally give 24 hours
notice if we need access, but immediate access may be required
in an emergency.
We will not be liable for the cost of any repairs
that are listed as our responsibility if, in our opinion they
are necessary through misuse by you, members of your household,
invited visitors or guests.
In certain circumstances CHISEL may wish to respond
to the needs of OAPs and disabled tenants by accepting responsibility
for certain items listed above as a tenant responsibility. This
is subject to approval from the Housing Manager.
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